Align the cartridges Follow these steps to align the cartridges. The Power light is on. The Power light is on and the Resume light blinks The following light pattern displays on the product control panel:. Lights and buttons on the control panel. Image size per photo cannot exceed 10 MB. Solutions Follow each solution in the order presented to resolve the issue.

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If the following steps are not the same as those you see on your computer, skip to the next option. All you do is plug in the printer to the tower, put the two ink cartridges lasernet one color one black and white. Modify your browser’s settings to allow Javascript to execute.

Print a self-test report Choose one of the following options to print a self-test report. HP DeskJet C 3. Print a self-test report Print a self-test report to make sure that the hardware functions correctly. If the carriage is stuck in the middle of the productmove the carriage to the right side of the product.

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To resolve the issuefind the message that displays on your computer from the following choicesand then expand that section for solutions.

Determine the issue, based on the icon the yellow arrow points to, and then expand that section for solutions. Reattach the duplexer Press the buttons on each side of the duplexer to release it. Reattach the duplexer to the rear of the product. Remove the cartridges Follow these steps to remove the cartridges. There is a problem with the black cartridge. This page requires Javascript. Align the cartridges Follow these steps to align the cartridges.

The Power light and the Resume light blink alternately. The Power light and the Cartridge light are on. With the product turned ondisconnect the power cord from the rear of the product.

If the product does not turn on, follow the same steps and try a different wall outlet. Release the rear access door.

The Power light and the Resume light are on. Touching these parts can result in clogs, ink failure, and bad electrical connections. Your product will have either a rear access door or a duplexer. Each icon indicates a specific issue with one of the cartridges.

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Search the product to add. Clear the paper jam Follow these steps in the order presented to resolve the paper jam.

HP DeskJet cxi – DeskJet – InkJet Printers

See your browser’s documentation for specific instructions. The Power light is on and the Resume light blinks The following light 97cxi displays on the product control panel:. Solution Follow these steps to resolve the issue. Upload menu files with.

HP DeskJet 970cxi

Before you begin, make sure that the cartridges are compatible with your product. Thank you for sharing the requirements with us. Notify me when there is a new review. Press the buttons to release the duplexer.

Modify your browser’s settings to allow Javascript to execute. You can also open the HP product software from your computer desktop: